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Beginning with information on how to build, equip, and decorate a guest house, this guide reveals how to deal with guests from reservation to checkout, all while providing world-class customer service and value for the money. Many people dream of owning their own guest house. If you are on eof them, this book is your essentials guide to starting up and running your guest house. ISBN No.: 9780702177057 Authors: Ronelle Henning Publishers: Juta