Malaysia

Warranty Type

Warranty Duration

▶ Premium quality battery. 0 cycle brand new battery
▶ 30 days warranty
▶ All orders before 12 pm on a business day will be shipped out within 24 hours from Selangor

【 Contact Us 】
▶ Whatsapp: 018-381 8843

【Self-Investigation】
The battery needs to be replaced if your phone is
▶ suddenly switch off
▶ the battery needs to be charged more frequently than before
▶ can't charge
▶ Phone rebooting on low battery percentage
▶ Battery percentage jumps

Why after changing the part but the problem still exist?
It might be
▶ U2 ic, if very rapid battery drain
▶ U2 ic, if can't charge on a dead battery, but can charge a partially charged battery
▶ U2 ic, if not charging, doesn't respond to charge or won't go above 1%

【Friendly Reminder】
▶ Special skills and techniques required for proper installation.
▶ No installation instructions will be provided. This is not an easy job for someone who has no experience at all
▶ Strongly recommend looking for PROFESSIONAL for replacement. We will not hold you responsible for any damages to your mobile phone that may cause during the replacement process
▶ You might need to calibrate your battery to get accurate battery health/condition. Calibrating the battery is pretty simple, but takes a bit of patience. Just drain the battery until your phone completely dies, and then charge it all the way up to 100% without interruption. 
 ▶ Only use glue/sticker/double tape that is specific for the mobile phone spare part only. Do not use UHU glue, super glue, gum Gajah and etc. We won't proceed with any warranty/refund if you use the wrong glue

【Return & Exchange Policy】
▶ If you find a defect with any product purchased, please let us know within 3 days from the day that you received your item
▶ We will pay the return shipping costs if the product is defective or the return results from our error.
▶ If the item is returned for any other reason, you are responsible for the return shipping amount
▶ The item that you are returning will be fully tested before an exchange or refund will be issued.
▶ If the part appears to have been damaged from an attempted installation, we will not be able to offer any form of refund or exchange
▶ Please note that the warranty/ exchange /refund process might take up to 2-5 working days to complete

【Repair Services】
▶ If you do not wish to replace your mobile phone yourself, KF Online Store does offer an AFFORDABLE replacement & repair service
▶ We also have a NO FIX, NO FEE policy. This means, if you send your damaged mobile phone to us and we cannot repair it, we will return it to you without any charge