Malaysia

Research Method Book And Distribution Channel Analysis
Mikael Hang Suryanto, S.E., M.M.
Grasindo

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Synopsis:
The book diskusses deeper regarding business analysis conducted by measuring customer satisfaction distribution channels where customer satisfaction is the most important factor in distribution operational activities. In this book is also attached how to manage customer satisfaction data statistic analysis and satisfaction index customer (CSI). The diskussion in this book can provide students and general knowledge insights regarding research methods and analysis, especially business analysis and customer satisfaction measurements in distribution channels."