Sell How To Be A Professional Customer Service best price

Category (Sub) Business Popular (Business) Isbn : 978-979-29-6520-9 Author : Budi Haryono, PM, Prof. DR. Page size : 16x23 cm2 xii + 164 pages Print edition I, 1st Published Year of rising : 2018 Synopsis Today in the age of information technology progress, the touch of customers is not much noticed by companies through competent customer service. However, it is not easy to imitate the elements of service to customers because all things will depend on the human being. Humans are elements and emotional sources that cannot be replaced by any technology. With the spirit of "better serve before you desire," the company will remain in the hearts of customers. The company will grow, grow, and grow. The full coverage of this book contains about: - understanding and understanding of customer service. - the purpose and purpose of why does the company need to have customer service? - the role and function of customer service to attract customers. - cognition insight, attitude and behavior of a customer service. - product image, company, and yourself from a customer service. - cognition evaluation, affections and conferences of a customer service. - how does corporate culture serve rather than serve? - how 's the service culture applied to the company? - today 's development is about customer service.