Product Description
Replacement Postage
**This item is an add-on item that is ONLY for replacement of products
**Buyer will bear the minimum postage fee, seller would bare the extra postage fee when required.
Plants
We will replace the plants for customers if the plants they received within 4 days are found to be DEAD.
Although we pack each parcel with extra care and attention, the plants may be damaged due to the mishandling of the parcel (parcel left under rain/sun, kicked, thrown, stepped on) by external parties which is sadly out of our control. Therefore, buyers have been informed regarding this risk which they have accepted once they have placed an order so we will not be liable nor replace the plants. Thank you for understanding.
Pots or Accessories
We will replace the pots or figurines if they are damaged (crack/scratch) during shipping process.
Fertilizer/Soil
We will replace the soil or fertilizer when spillage happen due to the packet are broken during shipping process.